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  #1  
Old 12-03-2017, 06:10 PM
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Question Rock Auto ( USA )

Has anyone on this site used these folks.......if so, how was the service ?

Their selection/s and prices seem pretty good..........just wondering if they are anywhere close to being as good as they appear to be.....?

Thanks for any informative submissions.

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  #2  
Old 12-03-2017, 06:35 PM
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I have bought from them. Good service overall. Good selection of parts- from low grade to high.
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  #3  
Old 12-03-2017, 07:15 PM
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my son and i order from them all the time shipped to the door big savings
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Old 12-03-2017, 08:13 PM
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theyre great if you can wait, can take a few weeks as everything ships from the states
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Old 12-03-2017, 08:30 PM
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i buy all my parts from them, they are reliable and 1/2 price most times even with shipping to your door. Make sure you order the right part the first time as you don't even want to bother sending it back to the US if it's not right.
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Old 12-03-2017, 08:45 PM
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Thanks guys...........I appreciate the quick responses.......!!
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Old 12-04-2017, 06:35 AM
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All the time and some parts ship from Canada... monkey wrench is also another place and it's Canadian and prices are close if you want them faster
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  #8  
Old 12-04-2017, 09:26 AM
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Use them all the time. You do have to wait a bit. Usually get parts in 5 to 7 days at the most. Great prices several choices on quality, including oem.
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  #9  
Old 12-04-2017, 04:06 PM
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I usually wait until I am heading down and place an order to ship to Pembina for pickup. Great co. to deal with. Parts are what you pay for, different selections for each budget.
If you pay attention to warehouse locations you can save even more money from them, pick items to ship from same place whenever possible.
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  #10  
Old 12-04-2017, 05:16 PM
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Hopefully the pressure from these on-line vendors will tune up our local suppliers a bit. I just looked at a blower motor for a dodge, CAD$50 on rock auto, piston ring wants $120 and that's jobber. Same brand part. I bought a complete reman front driveshaft for my truck on rock auto because it was less than the cost of having my old one re-splined at a local machine shop. For smaller items, shipping to your post box is reasonable, but it can kill you on the bigger things. I usually get stuff sent to the border.
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  #11  
Old 12-04-2017, 05:59 PM
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X2 on the checking warehouse locations. Some locations ship quicker.
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  #12  
Old 12-04-2017, 08:16 PM
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What if parts come wrong, these places kill local business, I realize some items are so much cheaper it's a no brainer but then when you need local service it doesn't exhist anymore because forced out of business from online stores.
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Old 12-04-2017, 08:58 PM
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If Rock auto can supply parts at discount prices with shipping to my mailbox how can the prices we pay locally be justified when retailers are importing trailer loads of parts. Just one example a sensor I priced out from a local parts store was $48:00 same sensor Was $12:00 from rock auto. I try buy locally, always give the local guys first chance if prices are reasonable I do buy local.
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  #14  
Old 12-04-2017, 09:09 PM
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pricing for parts is marked up 100-200%. that's how they survive.

If the wrong part arrives, it's STILL cheaper to order it again and have it shipped to your house than buying the part locally most times. Hey, i'm all for supporting businesses, but when i can put 2 struts and 2 shocks on the wife's Sequoia for less than half of what the local parts places are asking for, then it's a no brainer for me.

If i can't wait and it needs to be done NOW, then i will bite the bullet and buy local, but if i have a little leeway, then RAuto is my go to parts place.
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  #15  
Old 12-04-2017, 09:35 PM
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I use them all the time some parts are 1/2 the price compared to here. Great service. To bad local parts stores are a rip off.
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Old 12-04-2017, 09:50 PM
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Quote:
Originally Posted by motorboat View Post
What if parts come wrong, these places kill local business, I realize some items are so much cheaper it's a no brainer but then when you need local service it doesn't exhist anymore because forced out of business from online stores.
If parts come wrong you can throw them out and re-order and still be cheaper. Not that I've ever had that problem and I have three tool chests covered in rockauto magnets thats how much I've used them.
Moog wheel hub assembly for a 07-13 sierra $450 locally, $160 on rockauto. Local parts stores can crash and burn for all I care, I can keep a spare vehicle insured for what I save buying parts on rockauto.
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Old 12-04-2017, 10:11 PM
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Quote:
Originally Posted by randas View Post
If parts come wrong you can throw them out and re-order and still be cheaper. Not that I've ever had that problem and I have three tool chests covered in rockauto magnets thats how much I've used them.
Moog wheel hub assembly for a 07-13 sierra $450 locally, $160 on rockauto. Local parts stores can crash and burn for all I care, I can keep a spare vehicle insured for what I save buying parts on rockauto.
So the $160 hub assembly was moog also? With warranty?
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Old 12-05-2017, 12:18 AM
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you can get different parts quality on their site. Economy/Daily Driver/Heavy Duty.

I have yet to have issues with any of their parts except for KYB struts. Complete garbage on two vehicles in the past that i have put them on. I know only use Bilstein or Munroe.
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  #19  
Old 12-05-2017, 03:20 AM
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For the price you get parts at RA you can afford to order extra parts and have them on hand, if I need a front wheel bearing Iíll order a rear just to have in case I need One. Price of the 2 is still less than the one economy brand one here.
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  #20  
Old 12-05-2017, 04:34 AM
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Yep shop locally lol. Cooper winter tires 653 online shipped and studded and tax to my door. Here in Winnipeg 1080 lmao.
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